I have a bunch of this specific line of Sabrent dock from different generations.
For some reason, some of them are super finnicky about certain high capacity (over 2TB) drives. What’s even weirder is that I have two identical enclosures purchased at the same time, and for any given drive one dock will be weird but not the other - and it’s not consistently the same dock either.
If you must use the disk externally, I recommend that you try another dock or enclosure. Probably not a Sabrent one, lol.
I’ve already had a Plex pass for ages, so I’ve just been running both concurrently.
Plex is a lot more accessible for my friends and family that are less tech inclined.